The 2020-2025 Strategic Plan of the National Library of South Africa (NLSA) is guided by Government’s Medium

Term Strategic Framework (MTSF) which outlines areas of priority with regard to socio-economic service delivery

to all South Africans. Furthermore, this Strategic Plan is influenced by the provision of the National Development

Plan (NDP) in relation to Universal Services and Access to Information. The National Library of South Africa’s (NLSA’s) priority is

to improve the lives of all South Africans by enhancing the NLSA’s service offerings with particular emphasis on

access to information and the documentary heritage of the nation.

The NLSA is the sole provider of the nation’s key knowledge resources. In other words, the NLSA is a

knowledge repository that has the legislative authority as prescribed by the National Library of South Africa Act to

collect and preserve published documents. The NLSA then makes these accessible ensuring that knowledge is

preserved for posterity, development and enables universal access to information and services across the Library and

Information Services (LIS) environment.